November 30th is Computer Security Day

The holiday encourages people to secure their computers and their personal information.

computer security tipsSecure your computers, electronic devices and online passwords.   Computers, electronic devices and smart phones have made our lives easier by making communication faster, more convenient and more efficient. At the same time they have created many privacy and security issues. The holiday reminds people to stay on top of their computer security and to take steps to make their personal information and data secure. Continue reading

Lower your New Year Email Stress with an Organized Inbox

By: Becky Bower

be successful with organized emailsThe Holiday season is hot on our heels and whether you have a week-long cruise to the Bahamas, some one-on-one time with your extended family or even food-induced hibernation planned, your piling work emails aren’t going to take care of themselves. Before you start thinking that this is certainly the Nightmare Before Christmas, take a deep breath. While your inbox might be a mess, Jack Skellington isn’t hiding among your attachments reinventing your Christmas plans and an organized inbox can be achieved. Continue reading

Black Friday Shopping the Safe Way

Safe ShoppingBy: Becky Bower

Every year Black Friday lures us from our warm, turkey-smelling homes and out into the freezing, early morning air, all for the promise of sweet deals. It’s no surprise that huge corporations have already beefed up their security, physical and digital, as hackers worldwide are infamous for stealing the information of millions of Americans during the holiday season. To make your Black Friday shopping a success, follow these tips on how to get the deals, the safe way.

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How to Handle Difficult Residents


There’s a difference between problem residents and resident problems. Apartment community staff members should know the difference and be able to respond accordingly.

Apartment community management is one of the most people-intensive jobs in the marketplace. The personal nature of the service — providing customers with a place to call home — can lead to some very strong opinions and expectations that may not necessarily always be met.

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Avoid Potential Burglaries this Thanksgiving

holiday theft

By Becky Bower

Thanksgiving is arguably one of the most widely celebrated US holidays. There’s nothing like grubbing on endless amounts of turkey, buttery mashed potatoes and pumpkin pie, all while your younger family members argue over who gets to break the wishbone. As property managers [property owners], Thanksgiving is a special time where you can not only cherish your own family, but the families you rent to.

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Marketing Your Properties through Body Language

showing rental property body languageNow that we’ve surpassed the future Doc Brown and Marty McFly laid out for us in the 1985 film, “Back to the Future”, it’s becoming apparent that we’re a lot more stuck in the Stone Age than we thought. Whether it’s showing interest in a listing or expressing boredom during a tour, your potential applicant’s body language shows it all. With this crash course on body language, you will learn how to exude the right physical ques to make your potential applicants feel right at home. Continue reading

Renters & Credit Trends Part 1: Credit Check-in

experian rentbureau credit trendAnyone who has ever rented an apartment knows that a credit score is one of the most important qualifiers property managers use when making a decision to offer a lease to a prospect.

While renting and credit have always had a connection during the lease approval process, it wasn’t until paid-as-agreed rental payment history data was added to credit reports that renters could build their credit history after a move-in by paying their rent on time. Continue reading