Texas Legislature Proposed Bills Could Hamper Resident Screening for Property Managers

texas bills could hamper resident screeningRight now the Texas legislature is proposing to pass several bills that could be troublesome in the proper screening of applicants for rental housing.  The pending deadline for these bills of May 11th means that opponents are pushing heavily to get them reported out of Committee as soon as possible.  We encourage you to read each of the proposed bills below, and make your voice heard. Continue reading

Five Resident Loyalty Shredders

by JOHN WILHOIT JR.

Originally published April 6, 2015

Republished with permission from Mr. John Wilhoit, Jr. To view the original article, please visit the Multifamily Insight Blog.

Five Resident Loyalty Shredders

Collectively these items reduce the quality of the customer experience.  In other words- these are some serious loyalty shredders.

Every  topic presented  here is so important that each could be at the top of the list.  Recognizing that every property is different, I encourage you to re-order the list for each of your assets under management and begin by implementing a remedy for the worst offenders on a property-by-property basis.

Communication.  Or said another way- lack of communication.  As a PM you are in the customer service business.  When you consider the “lifetime value” of each customer this point becomes clear. Non-communication is another way of saying you are devaluing your customer base.  When this occurs customers seek others that do value them as customers. Read more here about two-way communication. Continue reading

Five Ways for Rental Property to Conserve Water

Water ConservationWith California suffering from one of the most severe droughts on record, Gov. Jerry Brown implemented emergency water conservation regulations with a goal of reducing urban potable water usage by 25 percent. Water usage reduction measures include prohibiting the use of potable water to wash sidewalks and driveways, using hoses with no shutoff valves, using potable water in decorative water features that do not circulate the water, and irrigating outdoors during and within 48 hours of a measurable rainfall. California is not the only state in a crisis so this is the time to implement ways to save water. Continue reading

Non-Enforcement for Sex Offender Residency Ban in California: The Effects on Rental Property

By: Laura Mowry

With the March announcement that the California Department of Corrections and Rehabilitation (CDCR) will no longer enforce the blanket residency restrictions for sex offenders as outlined in Proposition 83 (Jessica’s Law), property managers are finding themselves in a gray area concerning whether or not they may deny rental applicants based on their status and if the property is located within 2,000 feet of a park, school or where children congregate. Continue reading

Four Ways to Attract Renters to Your Vacancy

by: Laura Mowry

Mother and children outside home for rentYou have a great property and now you’re looking to attract the perfect renters by creating a quality listing. The best way to draw potential renters is to visualize your listing as their future home.

Here are some helpful tips to make your vacancy stand out from the rest and attract responsible, trustworthy renters that will value your property as much as you do. Continue reading

Property Management: 5 Lease Violations to Avoid

by JOHN WILHOIT JR., originally published JANUARY 12, 2015

Republished with permission from Mr. John Wilhoit, Jr. To view the original article, please visit the Multifamily Insight Blog.

admin-ajax.phpLease violations are just that; a violation of the lease terms agreed to by the Resident and owner or Property Management company.  These terms are set in writing.  Violation of the terms provides grounds for ending the lease.

In the business world we all put up with a certain level allowable deception.  Some is under the guise of honest mistakes, other times blatant lies.  In many instances these incidents cause no harm, like a waiter spilling water on your table; it’s a little annoying but no harm done. Continue reading

Seven Tips to Improve Curb Appeal

by: Laura Mowry

First impressions can make or break you. That stands true for making your rental property stand out from the competition. The first thing potential renters are going to notice, is curb appeal.

Whether you’re looking to hire a contractor to do the work or complete the work yourself, here are seven tips for giving your property curb appeal that will make your renters proud:

  1. Assess the starting point

simple house with weeds close up Need License Blurred IBWalk around the property and take note of where you could improve. You may notice paint needs to be touched up, the grass could be a little greener or maybe that walkway could be cleared off. Make a list of the fixes that need to be completed and also include items on your checklist that could help your property stand out from the rest. If you think you’re overlooking something, it never hurts to get a second opinion or set of eyes to help. Continue reading